Nothing happened when I scanned

The scanner hardware or software may not be fully compatible with automatic scanning capabilities.

• Make sure that your scanner is turned on and properly connected.
  
  
• Contact your scanner manufacturer and check for an updated version of their scanning software.
  
  
• If you're using Automatic scan, switch to Your scanner software.

If the first three options don't work, change the scanner performance from Enhanced to Normal:

1. On the Tools menu, click Options, and then click the Scanner/Camera tab.
   
   
2. Select your scanner, camera, or other device, and then click Modify.
   
   
3. Under Performance, select Normal.